Customers can contact the Epson Service & Support team at 56 (U.S.) or 90 (Canada) ( ) about Epson’s low-cost ink pad replacement service, which includes shipping and packaging round trip to and from Epson.A one-time Maintenance Reset Utility, enabling north American customers to continue printing for a limited time in order to determine the repair solution that best fits their needs.Epson understands the importance for its customers to be able to print whenever they need to and offers flexible options to extend printing, including: In the event a user receives this alert, the printer needs to be properly maintained in order to continue printing. It is directly dependent on factors like the printer model, frequency, usage conditions, and type of printing over time. Most print users will never receive this message under intended use scenarios. Epson’s consumer inkjet printers issue a service message to alert customers that the printer’s ink pads are approaching the end of acceptable print functionality. Similar to most electro-mechanical consumer devices, the lifespan of consumer inkjet printers depends on many variables of use over time.
Underscoring Epson’s commitment to supporting its customers, this website has been updated to clear up any misconceptions regarding the serviceability and lifecycle of Epson printers.
